On Arrival: you will be met at the air-bridge; escorted to and through quarantine and security, fast tracked through visa on arrival, and immigration, escorted through customs checks, helped with your customs-cleared bags and taken to your driver, car desk or hotel rep (on reaching which is the end of the arrival service).
Usually we are able to negotiate special clearance and our staff will use their knowledge and local contacts to make it as fast and easy as possible on the day.
Yes. We can meet and assist you in all terminals at the airport.
Yes. There is a surcharge for overnight services which will be advised at the time of booking
No. We accept late orders and we do not charge extra. An order that is received under 48 hours before service time will be accepted and processed, and we will do our very best to arrange and confirm the requested service. Occasionally it might not be possible to find a greeter in time, in which case an immediate and full refund will be made.